Help Centre

Help Centre

Welcome to the Clearance Essentials help centre. Below you will find answers to frequently asked questions and information on how to contact our customer support team.

Frequently Asked Questions

1. How do I place an order? To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can create an account for a faster checkout experience or continue as a guest.

2. How can I track my order? After placing your order, you will receive a confirmation email which includes your order number. This email will also contain a link to track your order. Once your order has been shipped, you will receive an email with a tracking link. Click the link to view the latest updates on your delivery status.

3. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. For more details, visit our Payments page.

4. What is your return policy? We offer returns on eligible items within 30 days of purchase. For full details on our return process and policy, please visit our Refund Policy page.

5. How do I contact customer support? You can reach our customer support team via email at info@clearanceessentials.co.uk. Our team is available Monday to Friday from 8:00 AM to 5:30 PM.

    Additional Support

    If you cannot find the answer to your question in our Help Centre, please do not hesitate to contact us directly. Our friendly and knowledgeable customer support team is here to assist you with any issues you may encounter.

    Contact Us:

    Our support hours are Monday to Friday, 8:00 AM to 5:30 PM. We aim to respond to all inquiries within 24 hours during business days.

    Feedback

    Your feedback is important to us. If you have suggestions on how we can improve our services or website, please let us know. We value your input and strive to make your shopping experience as seamless and enjoyable as possible.

    Thank you for choosing Clearance Essentials.